SleepEquip Terms and Conditions of Sale

In using this website you will be deemed to have read the following terms and conditions and agree to be bound by them.

All purchases and orders placed through SleepEquip are subject to the following Terms and Conditions:

Advertised pricing for products are subject to change at any time and all offers will be subject to availability of stock.

Insurance for freight or delivery is not included. Delivery times will be estimates only and SleepEquip will not guarantee the performance of it’s delivery agents.

Refunds or replacement for defective or damaged goods will be made only where SleepEquip have been notified by telephone or email detailing the nature of defect or damage. All claims will be subject to verification of the defect or damage by Sleep Equip or the product manufacturer and will be subject to the manafacturers warranty conditions. Upon return of the defective or damaged goods to Sleep Equip verification Sleep Equip will at it’s discretion repair or replace the product.

Non defective goods may be returned and a refund will be given where such goods are returned to SleepEquip or it’s agents at the purchasers expense, unused, unopened and in original packaging within 14 days of purchase.

Standard warranty is 2 years for CPAP pumps and 3 months for CPAP masks and accessories from date of purchase unless otherwise specified.

Standard warranty for light therapy products is 3 months from date of purchase.

All warranty repairs will be undertaken subject to the goods being returned to Sleep Equip at the purchaser’s expense. SleepEquip and their agents will supply a loan CPAP pump without charge whilst warranty repairs are carried out provided that the purchaser collects the loan pump from a SleepEquip agent.

Goods collected at a store location may attract a fee if service and or consultation is required.

CPAP pumps will only be supplied by SleepEquip upon receipt of a valid prescription from a Registered Medical Practitioner.

CPAP equipment supplied via this website is subject to special online only pricing. Any products purchased from our service providers outlet will usually incur higher fees and costs.

Any liability that may arise in relation to supply and use of goods or provision of service shall be limited at the option of Sleep Equip to the cost of replacing the goods or service, offering equivalent goods or service or the equivalent monetary value.